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Perfection Servo - Inside Sales Support

Department: Customer Service
Location: Batavia, IL

Inside Sales Support

Perfection Servo, a division of SunSource, specializes in the repair of hydraulic and electronic components. Since 1979, we have provided superior service to domestic and international manufacturers from every industry imaginable.   The growth and success of Perfection is due to the partnership that forms between our customers and employees, and at the core is trust. We understand the importance of the equipment we service. 

We currently have an opportunity for an Inside Sales Support Representativebased in our service center in Batavia, IL.

The Inside Sales Support position is responsible for assisiting the Inside Sales Representative with customer service issues such as quoting, sourcing, follow up, and filing for an assigned group of customers

  • Sources cost of new and repair pricing on jobs with the original equipment manufacturer (OEM)
  • Assist the Inside Sales Representative in informing customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer
  • Follows up on all quotes to obtain customer approval for the repair
  • Confers with production or shipping to expedite or trace missing or delayed shipments
  • Receives and checks customer complaints
  • Handles all filing related to the assigned customer group
  • Pulls folders for the shipping department to close jobs for the day
  • Fills out customer concern forms on sub-contracted jobs
  • Prepares various reports to customers or management as needed
  • Provides phone back up to the receptionist

If you meet these qualifications and are interested in making a positive change in your career, then we want to hear from you!  

You will be rewarded with an industry-competitive compensation plan and excellent company benefits and training.


We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. 



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